Preventive Maintenance Plan (PMP)
Gatan offers a Preventive Maintenance Plan (PMP) that provides preventive maintenance, upgrades and service adjustments and repairs to assure Gatan products are operating within specifications.
This can be accomplished through Customer Site Visits or by Return To Factory services. For Gatan Service, please call our Toll-Free Service Line: 1-888-778-7933.
Click here to download the Preventive Maintenance Plan Brochure.
Click here to download the Gatan Inc. Purchase Order Terms and Conditions.
Spares and Consumables
Ordering Spares and Consumables: Please click on the appropriate catalog title below to download to your PC a PDF copy of the catalog containing ordering information for product-specific spares and consumables.
Customer Service Support Request Form
Click here to open a Support Request Form for Customers.
Customer Service Survey
Click here if you are interested in filling out our Gatan Customer Service Survey
Customer Service Information and Training Resources
For instructional videos, references, and other resources on Gatan products specifically for our customers, please click here. To gain access to this secured page, you will need a User ID and password. Please contact your local Gatan Service representative (see addresses below) or service@gatan.com/ 1-888-778-7933 (toll free) for this information.
USA, Canada & Latin America
Field Service
Gatan, Inc.
5794 W. Las Positas Blvd.
Pleasanton, CA 94588
Tel. +1 (925) 224-7360
Toll Free: +1 888-778-7933
Fax. +1 (925) 463-0204
Contact: service@gatan.com
Parts and Consumables
Gatan, Inc.
5794 W. Las Positas Blvd.
Pleasanton, CA 94588
Tel. +1 888-778-7933
Fax. +1 (925) 463-0204
Contact: service@gatan.com
Factory Service
Gatan, Inc.
780 Commonwealth Drive
Warrendale, PA 15086
Tel. +1 (724) 779-2552
Toll Free: +1 888-778-7933
Fax. +1 (724) 776-3360
Contact: service@gatan.com
Asia & Pacific Rim
Nippon Gatan
3F Sakurai building
2-8-19 Fukagawa, Koto-ku
Tokyo 135-0033, Japan
Tel: +81 3 5639 2772
Fax: +81 3 5639 2763
Contact: rabara@gatan.com
Gatan Singapore
10 Eunos Road 8
#12-06
Singapore Post Centre
Singapore 408600
Tel: (65) 6293 3160
Fax: (65) 6293 3307
Contact: rabara@gatan.com
Europe
Gatan GmbH, München, Germany
Ingolstadterstr. 12
D-80807 München
Germany
Tel. +49 89 358084-0
Fax. +49 89 358084-77
Contact: mfelsmann@gatan.com
Gatan UK
25 Nuffield Way
ABINGDON
OX14 1RL
UK
Tel : +44 1235 540160
Fax : +44 1235 540169
Contact: ukinfo@gatan.com
Gatan France
3bis, Chemin du Haut Breuil
78113 GRANDCHAMP
FRANCE
Tel : 33 1 34 94 44 07
Mobile: 33 6 80 13 51 39
Fax : 33 1 34 87 16 68
Contact: dmonville@gatan.com