AMECARE: Premium protection for your research
Your research deserves uninterrupted performance. AMECARE is a comprehensive service solution designed to keep your Gatan and EDAX instruments operating at peak efficiency—so you can focus on discovery, not downtime.
Why choose AMECARE?
Maximizes uptime
Priority response and scheduled preventive maintenance minimize disruptions
Expert support
Factory-trained engineers and application specialists ensure your system runs to specification
Predictable costs
Fixed annual pricing eliminates budget surprises
Extends equipment life
Regular calibration, software updates, and compliance checks keep your instruments future-ready
Global coverage
Wherever your lab is, AMECARE delivers consistent, reliable service
Service plans
Preventive Maintenance (PMP) | Extended Warranty (EW.5) | Extended Warranty (EW.6) | |
|---|---|---|---|
| On-site repair | • | • | • |
| Labor, travel | • | •1 | — |
| Preventive maintenance visit (annual) | • | — | — |
| Service loaners2 | • | — | — |
| Service parts3 | • | • | • |
| Discounted consumables | • | • | • |
| Standard phone and email support | • | • | • |
1 Labor and travel up to the allotted amount allowed for the Gatan product covered.
2 Loaners are available for some products.
3 Excluding consumables; parts damaged through misuse or physical damage by others are not covered.
